Getting Started
- Log a Support Request (SR)
- Sign in to the MiX Help Centre
- Minimum system requirements
- Introduction to MiX Fleet Manager
- Glossary
- Navigating the system
Organization settings
- Tracking frequency and duration
- Configuring driver access
- Mark a site as a decommissioned site
- Add/edit additional asset details for the organization
- Add/edit additional driver details for the organization
- Set up standard scoring thresholds
User Admin
User Settings
- Forgot your MiX Fleet Manager password?
- Change your MiX Fleet Manager password
- Locked account?
- Change your username
- Change your personal details
- Select your preferred language
Self-installation
Operations
Fleet Admin
Jobs and messaging
- Create default replies
- Create default messages
- Disable a default message
- Remove a default message or reply
- Disable a default reply
- Create new message
Academy X
- Accessing Academy X online training centre
- Where do I access training on MiX Products and Services?
- I’m an employee at MiX Telematics but cannot login
- Where can I download a copy of the course?
- Can I download some of your interactive content?
- Where can I get help with Academy X related questions?