Release 21.16 - Resolved Service Requests – Help Centre

November 2021

This document reflects Service Requests (SRs) resolved in this release across all modules of MiX Fleet Manager.

Zendesk Ticket IDs	JIRA Key	Affected Region	Component/s	Service Request
274516	SR-11418	North America	Config Admin	Amendments were made to the Config Audit Report to prevent errors caused by overlapping data issues and to improve performance of the report.
278695	SR-11614	CSO	Config Admin Device Integration	All new MiX 2000, MiX 4000 and MiX 6000 devices will now give a warning message, stating that "The device config cannot be compiled" when an IMEI number has not been entered in MiX Fleet Manager for the device. Existing devices will still compile successfully without.
272871	SR-11365	North America	Device Integration MiX Fleet Manager	When performing an asset search in the data center administration feature, the correct asset will now display for all device types.
282217	SR-11646	North America	Insight Reports	Performance enhancements have been implemented on the RAG Driver Risk Analysis report and Augmented RAG Summary report to prevent failures and eliminate timeouts.
273908	SR-11509	MEA	Insight Reports	Performance enhancements have been implemented on the Asset Performance Dashboard report to prevent timeouts and speed up processing.
288972	SR-11754	Africa	Insight Reports	Measures were put in place to prevent the Current Mobile Status Report error caused by "Age of Reading" invalid date.
111982	SR-10125	CSO	Insight Reports, MyMiX	The blank pages that display in MyMiX tasks have been removed.
283985	SR-11671		Insight Reports	Drivers will no longer be duplicated in the Standard Scoring Report.
286100	SR-11752	North America	Location Analyzer	Improvements were made to Location Analyzer processing to eliminate timeouts.
274002	SR-11406	Africa	MiX Fleet Manager, MiX Vision	Amendments have been made to ensure all MiX Vision AI devices (both standalone and connected as a peripheral) will be catered for in the Info Hub.
284020	SR-11708	Europe	MiX Fleet Manager, Trips	Enhancements have been made to sub-trip calculations to improve accuracy for the total trip distance calculations.