How long is the link in the email valid
- Links expire after 30 days.
Can I change or set the expiration of my link?
- No.
Why is my link not working?
- Possible internet connection issues.
- The link may have expired.
If you click on an expired link, you will see the following page:
Will I need the exact criteria to re-run the report once the link has expired?
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- No, the subscription setup is saved in MiX Fleet Manager and will run on the scheduled frequency that was set up. If you want to, you can manually run it for it to be available immediately.
Do report subscriptions expire?
- Yes, when a report subscription is not accessed once in a 6-month period, the subscription will be discarded to remove redundant report subscriptions you do not get around to deleting. This will subsequently ensure better system performance for faster access to those report subscriptions you need.
Will my report automatically save when I click the link?
- The Excel and CSV reports will automatically download to your computer. PDF reports will open in the browser and you can manually download and save or print from within the browser.
Is authentication required when clicking the link?
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- No, the link opens automatically and immediately.
Will the report lag?
- No, once the link has been clicked you will have immediate access to view the report.
What format will the report be in?
- The same format that was requested when the subscription was set up.