Video Requests are Timing Out

Problem:

 Request for videos are timing out almost immediately. 

Solution:

 The process is as follows:

1. A custom video clip is requested, and the unit is offline, the request will be queued.
2. Only once the the MVR unit pings the server will the request for video be made to the MVR
3. The MVR will acknowledge that request with the server
4. The MVR will check if the video is available on the Continuous database and only if the video could not be found will the video request status be unavailable - otherwise the video is shipped to the server for despatch - provided that the MVR is connected to the network for long enough to allow the video to arrive at the server.
5. In order for the video request to have the unavailable state the MVR had to have contact with the server.
6. The server does not check if the request was within the 72 hour period - but is only dependant on the check the MVR does to determine if the video is available on the continuous database.