- Click Manage.
- Under Config Admin, click Task Management configuration.
- Click the Advanced tab on the left.
- Auto sync completed tasks - tasks will automatically sync from the mobile device (application) to the server once they have been completed on the device. This can be enabled by checking the box and an interval can be specified in minutes.
- Auto sync internal (minutes) - This is the desired auto sync interval. The minimum is 15 minutes and the sync may not be exactly at the requested time as the operating system manages the priority of the background syncs.
- Keep tasks for (days) - this is the amount of days that the tasks will be kept on the mobile device. Tasks stays in MiX Fleet Manager irrespective of this setting.
- Live tracking - check this box to enable Live Tracking on the mobile device. See more information below.
- Live tracking interval - specify the interval in minutes in which the application will send a GPS position from the phone.
- Photo compressed height and width - specify the recommended height for photos in pixels. This helps save data when syncing task steps with photos.
- Photo initial size - enter the recommended size for photos in pixels. This is the initial photo size that the application extracts to handle and then resize a photograph. This setting has an affect on memory usage on the device.
- Sygic navigation - check this box to enable the Sygic navigation prompts.
Please read this regarding the tracking configuration:
The user can be tracked when the app is open, minimized and closed depending on the operating system and the setup.
- The mobile user must give the app permission to track the mobile device's location if the app is minimized. If the user does not grant permission for the app to track positions, then live tracking will not work when the app is minimized.
- If the user does grant the necessary permission when minimized, the system will send a position every 15 minutes and the accuracy will be around 500 m to the worker's actual position because of the Android and iOS limitations.
- When the app is open and in use and the user has granted the app permissions to track the mobile device's location, a position will be sent according to the live tracking interval set in MiX Fleet Manager.