MiX Vision AI video events are displayed at the bottom of the screen along with all other events on the trip timeline.
- Click Monitor.
- Under Activity timeline, click Trip timeline.
- Make sure the relevant video events have been selected.
- Scroll down to the list of events; video events will be indicated by a video camera icon.
- Clicking the video icon will open the video player and you will be able to view the video footage.
- Color lines indicate various event types. Read Viewing events on the trip timeline to learn more.
Video Player
- The video player displays videos based on the number of cameras connected.
- Click the "Full Screen” button in the bottom right corner of each individual clip to open the video in full-screen mode. Click this button again to minimize the video and return to the previous screen.
- You can adjust the volume by clicking the relevant volume button.
- You can play video clips simultaneously.
- You can request high-resolution video footage.
- You can save videos to a drive for future use or record keeping.
Save Videos
- As shown on the screen above you can either click on the Save video button on the video player or you can request a custom video download by clicking on the Download video button on the dropdown menu above.
- Select a custom date range.
- Choose which video views (camera names) you would like to download.
- Choose if you want standard resolution or high resolution.
- You will receive an email confirmation when the video is ready for viewing. Please note, this may take some time.
IMPORTANT NOTES
- Live Tracking, Info Hub, and Event notifications show active events. The AI video events are active events by default.
Where are these videos stored?
Videos are stored on our S3 server and HR video on the SD card of the camera.
How long does it take to load the videos to the tracking screen?
The MiX Vision AI device must be on for videos to download. The AI events are generated in real-time.
The onboard computer (OBC) generated events are downloaded after a trip for FM devices and immediately for MiX 4000 devices. For the OBC generated events, the device is configured with a delay to stay on for a default of 15 minutes after the ignition is switched off to allow for the download of videos. Once downloaded it may take up to 5 minutes to show in MiX Fleet Manager. This means events can display in MiX Fleet Manager but the videos may still be downloading.
How long are the videos available on the server?
The default is 8 months but you can set this under Data retention settings for the organization.
How long are the videos available on the camera?
Depending on the size of the SD card videos will remain available until it starts overwriting the current footage with a new video. As an example, an SD card of 32 GB is about 18 hours of standard-def and about 4 hours of high res driving time before it starts overwriting. You can save the HR video to your computer.
What is the size of the videos?
What happens when drivers forget to identify themselves at the start of the trip?
Because the MiX Vision AI device is a standalone peripheral that does not support driver identification, the driver must be identified to associate the driver ID on the onboard computer with these events. This does not happen automatically and therefore ideally, the driver must identify themselves at the start of the trip to ensure all the events will be linked to that driver's name and ID.
If drivers however forget to identify themselves at the start of a trip and only identify during the trip, the trips will be processed and the driver ID will be retrofitted to all the MiX Vision AI events.
This means that all active events as shown in Live Tracking, notifications and the Info Hub will show an unidentified driver or previously identified driver up to the point where the correct driver identified him/herself. Passive events as shown on Historical Tracking, Reports and the Trip timeline will retrofit all the events for that trip with the identified driver.