A user account is required by all users who will need to log onto the MiX Telematics software. Permissions can be allocated to the user depending on what tasks the user will be required to complete in MiX Fleet Manager or any of the MiX Telematics apps.
- A new user account can be created from scratch, or a user account can be created by duplicating an existing account.
- You can also import a list of users.
Users are listed in alphabetical order.
Add or remove a column from the users landing page
- Click on the column selector located on the far right in the header row
. - Click on the column name that needs to be added or removed, a check next to the name confirms that the column is selected.
Click on the different filters located on the left of the Users landing page, to view which users fall under the selected status
- Click Manage.
- Under User admin, click Users.
- Click on the filters on the left:
- All Users - all the users for that specific organisation.
- Active - these are user accounts that are active /enabled.
- Inactive - this filter is no longer in use.
- Unverified - these are users that have an account but have not yet verified their account details by clicking on an email link.
- Locked - users accounts that have been locked out after three attempts of entering a password incorrectly or if a user's account has been inactive for more than 60 days but less than 90 days. Users can reset their passwords to regain access.
- Disabled - shows all the user accounts that have been disabled by an administrator or users that have automatically been disabled after 90 days of inactivity. These accounts can be enabled again by an administrator.
- Expired - show all the users that have passwords that expired. Once a users has reset the password, the status will go back to "Active".